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During any Sale, all sales are Final! This means no returns, refunds, or exchanges. No exception!
***Please Note: ALL processed sales incur a 3% processing fee. This fee is NOT refundable in any circumstance, whether the product has shipped or not.***
***All shipments need to be opened within 3 days of delivery to confirm contents of goods. Any concerns after 3 days of delivery will not be the responsibility of Motion SXS.***
Please note: any approved RMA MUST be shipped within 7 days of receiving approval. Due to recent fraud and price increases we will not accept packages outside of this window. Customers who ship outside of this window will have a null/void RMA and will be responsible for paying return shipping to receive their item back.
Please Read The Below Info and Understand Before attempting to return goods. Note: Not all goods qualify for returns and fees may apply.
Items are NOT to be returned in their retail packaging. Retail packaging/boxes must be shipped inside a shipping box. Do not affix a label to a retail or product box. Item will not be accepted and customer will be responsible for paying for return shipping for non accepted product.
Approved Items are Subject to a 30% restock fee.
No Processed Orders will be 100% refunded. We are charged a processing fee for orders which is not refundable to us and therefore will not be to you the customer, if your order has not shipped we will subtract this 3% fee from any refund.
During any giveaway promotion period (from the start date to the end date), we only accept returns that are 7 days old or less, so long as they fall within our return policy rules.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You now own the item.
To be eligible for a return, your item must be UNUSED and UNOPENED in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
* Fuel System Components
* Fittings & Hose
* Gift cards
* Downloadable software products
* Oil Pumps
* Water Pumps
To complete your return, we require a receipt or proof of purchase. If an item is not purchased through Motion SXS directly, we will not accept a return.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
We accept: American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, and Visa.